How do I obtain a duplicate copy of the payment receipt?

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• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.

• What are the acceptable payment methods?

  The acceptable payment method is online banking via the FPX payment gateway.

• If I opt for the eLMM (digital-only), can I later request MYEG to print the physical copy?

  Once you have opted for eLMM(digital-only), MYEG is unable to print the physical copy for your CDL. If you would like to print the CDL, you may visit any nearest Jabatan Pengangkutan Jalan (JPJ) counter to reprint at a fee or RM20.

• What are the types of payment options available?

  There are 3 types of payment options available for services offered on www.myeg.com.my : 1. Credit Card - AMEX, Visa, or Mastercard 2. Online Banking - Malaysian-based bank as per listed on FPX payment getaway 3. Prepaid Account - registered account ...

• How much time does the employer have to make payment after receiving approval?

  The employer has 30 days to make payment for the renewal from the approval date.