How do I obtain a duplicate copy of the payment receipt?

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• Will I receive a receipt upon payment for my paid summons?

  Yes, you will receive a receipt after payment. The details of the payment transaction will be printed on the receipt once you successfully complete your summons payment.

• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.

• If I renew my road tax and/or CDL with MYEG, will I get my digital copy on the MyJPJ app?

  Yes, you will be able to view a digital copy of any renewed road tax and/or CDL on the MyJPJ app within 24 hours. However, as the app is not in our jurisdiction, we advise you to keep a copy of MYEG's renewal receipt for safekeeping in case of any ...

• What are the acceptable payment methods?

  The acceptable payment method is online banking via the FPX payment gateway.

• How do I obtain the ePASS validation, which may be requested by the Embassy or local authorities such as the police?

  The employer can click here to obtain the ePASS validation.