How do I obtain a duplicate copy of the payment receipt?

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• Will I receive a receipt upon payment for my paid summons?

  Yes, you will receive a receipt after payment. The details of the payment transaction will be printed on the receipt once you successfully complete your summons payment.

• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.

• What are the acceptable payment methods?

  The acceptable payment method is online banking via the FPX payment gateway.

• If I don’t have the MyJPJ app, can I use MyEG receipt?

  Yes, the MyEG official receipt includes a barcode and displays the details of the road tax renewal.

• What are the types of payment options available?

  There are 3 types of payment options available for services offered on www.myeg.com.my : 1. Credit Card - AMEX, Visa, or Mastercard 2. Online Banking - Malaysian-based bank as per listed on FPX payment getaway 3. Prepaid Account - registered account ...