Will I receive a receipt upon payment for my paid summons?

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• How do I obtain a duplicate copy of the payment receipt?

  After each successful payment, the copy of receipt will be sent to the customer’s email.

• How do I receive my road tax upon successful renewal transaction?

  Upon successfully renewing your road tax, you will typically receive it based on the method you choose: 1. Delivery - Our logistics officer will deliver your road tax to your preferred address. 2. Collection a. Car: Only can be collected at MyEG HQ ...

• What payment methods can I use to pay for the summons?

  For Singaporean summons, payment is through credit card—Visa and Mastercard only.

• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.

• How many working days will it take for the ePASS to be processed after payment is made?

  It will take 7 to 14 working days for the ePASS to be issued after payment is completed.