Will I receive a receipt upon payment for my paid summons?

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• How do I obtain a duplicate copy of the payment receipt?

  After each successful payment, the copy of receipt will be sent to the customer’s email.

• How do I receive my road tax upon successful renewal transaction?

  Upon successfully renewing your road tax, you will typically receive it based on the method you choose: 1. Delivery - Our logistics officer will deliver your road tax to your preferred address. 2. Collection a. Car: Only can be collected at MyEG HQ ...

• How long does it take to receive the insurance policy?

  Upon successful payment, your insurance policy will be issued within three (3) business days and sent to your registered email address. If you do not receive the policy within this timeframe, please reach out to the MYEG support team at ...

• What payment methods can I use to pay for the summons?

  For Singaporean summons, payment is through credit card—Visa and Mastercard only.

• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.