Will I receive a receipt upon payment for my paid summons?
Yes, you will receive a receipt after payment. The details of the payment transaction will be printed on the receipt once you successfully complete your summons payment.
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How do I obtain a duplicate copy of the payment receipt?
After each successful payment, the copy of receipt will be sent to the customer’s email.
How do I receive my road tax upon successful renewal transaction?
Upon successfully renewing your road tax, you will typically receive it based on the method you choose: 1. Delivery - Our logistics officer will deliver your road tax to your preferred address. 2. Collection a. Car: Only can be collected at MyEG HQ ...
How long does it take to receive the insurance policy?
Upon successful payment, your insurance policy will be issued within three (3) business days and sent to your registered email address. If you do not receive the policy within this timeframe, please reach out to the MYEG support team at ...
Where can I check my summons?
To check if you have any pending Road Transport Department (JPJ) summons, you may visit https://www.myeg.com.my/. Please note that you will need to register an account to proceed.
What payment methods can I use to pay for the summons?
We accept the following payment methods: 1. Online Banking (FPX) – Limited to banks based in Malaysia 2. Credit Card – Visa, Mastercard, and American Express (Amex) Payments by card are subject to the following conditions: 1. Only Visa or Mastercard ...