If I perform a transaction a a Guest, am I able to select Prepaid Account as the payment method?

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• I performed roadtax renewal transaction as a Guest but, I can't choose Prepaid Account as payment method. Why?

  Prepaid account payment is available only to MyEG registered users.

• What is MyEG Prepaid Account?

  Prepaid Account is a registered account with MyEG generally used for bulk purchase by institution or company.

• Can I use my original prepaid account balance with a new MyEG account?

  Yes. Even after creating a new MyEG account, you can still access and use your original prepaid account balance.

• How to top up the prepaid account?

  You can top up your prepaid account using a cash deposit, online transfer using internet banking, or cheque payment. For top-up via cheque, the payee name depends on the services selected. Please check the payee name on the initial account opening ...

• How can I delete my MyEG account ?

  To delete your MyEG account, you typically need to follow a specific procedure. Here are the general steps you might need to take: 1. Submit a Request via the Feedback Form Send an email to our customer support team using the feedback form. 2.Select ...