MyEG Helpdesk

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Popular Articles
What if I forget MyDigital ID password or if it is invalid?
If you forget your MyDigital ID password, please note that password recovery is not available. After several unsuccessful attempts, you must revoke your MyDigital ID and re-register either online or at a physical kiosk.
How to register for MyDigital ID?
Online: You may download MyDigital ID on your mobile device and register online. This method will require for you to undergo eKYC verification. Kiosk: For physical registration, please visit a nearby MyDigital ID kiosk. Ensure you bring your ...
When can i receive my bankruptcy or liquidation status report?
The status report will be emailed to the email address you provided during the transaction. Reports are sent within 24 hours on working days (Monday to Friday). Transactions made on weekends or public holidays will be processed and emailed on the ...
Who is Direct Lending?
Direct Lending founded in 2016 as a digital financing marketplace which enables borrowers to find, apply and receive financing that best suits them in a safe and affordable manner. It obtained a credit community (moneylending) license from Ministry ...
How can I delete my MyEG account ?
To delete your MyEG account, you typically need to follow a specific procedure. Here are the general steps you might need to take: 1. Submit a Request via the Feedback Form Send an email to our customer support team using the feedback form. 2.Select ...