General Information
What should I do if I need help or have concerns?
For any assistance or inquiries, please contact us at: Phone: 03-78018888 (Press 2) Email: help@myeg.com.my Live chat: Click here
What is an ITR number?
The Insurance Transaction Reference (ITR) number is required during the renewal process for the foreign worker's insurance in Malaysia. It ensures that the worker's insurance is properly documented and compliant with Malaysian regulations.
How many insurance companies could I choose from?
We currently offer foreign workers’ insurance renewal from 10 insurers, with more coming soon.
Who is required to purchase this insurance?
All employers of foreign workers in Malaysia are required to purchase this insurance when renewing the work permits of their employees.
What is an Insurance Guarantee (IG)?
This guarantee is required by the Immigration Department from an Employer under Regulation 21 of the Immigration Regulations. It guarantees payment to the Director General of Immigration of Malaysia for a maximum aggregate sum equal to the value of ...
What is a Foreign Worker Renewal Insurance?
Foreign Worker Renewal Insurance is a mandatory insurance coverage required for the renewal of work permits for foreign workers in Malaysia. It ensures that employers comply with immigration and labor regulations while providing protection for their ...