I failed to locate my summons and received error response only, why?

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• What if I received error and cannot check MYEG crif bizinsights information?

  Please contact MYEG's helpdesk during office hours (Monday - Friday) on 03-78018888, Live Chat or e-mail help@myeg.com.my.

• What if I received error and cannot check MyEG MYDATA-SSM information?

  Please contact MYEG's helpdesk during office hours on 03-78018888, Live Chat or e-mail help@myeg.com.my. You may also email us your SSM numbers to check your Company and Business profile.

• Where can I check my summons?

  To check if you have any pending Road Transport Department (JPJ) summons, you may visit https://www.myeg.com.my/. Please note that you will need to register an account to proceed.

• How do I check and pay for JPJ summons?

  • Visit www.myeg.com.my • Please register with the website if you are a first-time user. • Log in with your username and password. • Click Jabatan Pengangkutan Jalan > Check & Pay RTD Summons • Fill in the appropriate details to check and pay your ...

• What if I have attempted to retrieve my user ID or password but failed? When I try to register the account again, an error message appears in the email address column stating, 'Email is already registered.'

  It means the authorised company or employer personnel has an existing eService or 1MID account. To retrieve the user ID, please contact us at help@myeg.com.my or chat with our live agent here