How do I check summons for Singapore-registered vehicles on the MyEG portal?
User Manual
Checking and Paying JPJ Summons via MyEG
1. Introduction
This user manual is prepared to guide users in checking and paying JPJ summons through the MyEG platform. The service allows users to conveniently search for outstanding summons and complete payments online.
Users may proceed with the service using one of the following options:
a) Login with email or MyDigital ID
b) Continue as Guest
2. System Requirements
- Internet connection
- Access to the MyEG website
- Valid email address to receive the payment receipt
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3. Accessing the Check & Pay JPJ Summons Service
Follow the steps below to access the service:
2. From the main menu, select Services & Products.
3. Click on Check & Pay JPJ Summons.
4. If you have a MyEG account, you may login with your email/MyDigital ID.
5. If you do not have a MyEG account, you may choose to register before accessing the service.
- Please refer to the MyEG Help Centre article “How to register for an account on the MyEG website for step-by-step registration instructions.
6. Click “Continue as Guest” for a quick checkout without registering an account.
You may refer to diagram below for reference:
4. Checking and Paying JPJ Summons
Follow the steps below to check and pay your summons:
1. Enter your identification number or the ID number that was issued in the Summon ticket. (Supported ID numbers are MyKad, Passport, Army, Police and ROC Number.)
2. If any summons are found, they will be displayed, allowing you to select which ones you wish to pay.
3. After selecting, the system will prompt you to enter an email address (mandatory) and a contact number (optional).
- The payment receipt will be sent to the provided email address.
- Ensure the email address entered is valid and able to receive emails.
4. Review the payment summary. Once confirmed, click Confirm and Pay to proceed with payment.
5. Upon successful payment, you may download the receipt from the Payment Success page.
- A copy of the receipt will also be sent to the email address entered during the summon enquiry.
You may refer to diagram below for reference:
7. Important Notes
• Ensure the identification number entered is accurate to avoid incorrect results.• Verify your email address carefully to ensure successful receipt delivery.8. Support and Assistance
For further assistance, users may refer to the MyEG Help Centre or contact MyEG Customer Support via live chator email at help@myeg.com.my.End of User Manual
Related Articles
Where else can I check summons for Singapore-registered vehicles?
To check if you have any pending Road Transport Department (JPJ) summons, you may visit https://www.myeg.com.my/. Please note that you will need to register an account to proceed.What information is required to check summons for Singapore-registered vehicles?
You may enter your Singapore IC or passport number to proceed.Can I check JPJ summons for Malaysia-registered vehicles using the vehicle registration number on MyEG?
No. On MyEG, you can only check summonses using an ID number (MyKad, passport, foreign ID, army ID, police ID, or company registration number). To check summonses using a vehicle number, you will need to visit a Road Transport Department (JPJ) ...Do I need to settle all summons for Singapore-registered vehicles before leaving Malaysia?
Yes, you must clear all summonses under your Singapore-registered vehicle in order to leave Malaysia.Can I use my MyEG account to pay JPJ summons for Malaysia-registered vehicles owned by someone else?
Yes, you are allowed to make payments for other people's summonses on their behalf. Simply log in to the MyEG portal and go to our JPJ service to pay for the summons.