How to top up the prepaid account?
You can top up your prepaid account using a cash deposit, online transfer using internet banking, or cheque payment.
For top-up via cheque, the payee name depends on the services selected.
Please check the payee name on the initial account opening email sent to the registered email address.
For top-up via cash deposit, online transfer, or cheque payment, please email the deposit slip or internet banking confirmation slip to
help@myeg.com.my
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How can I create a 1MID account?
To create a 1MID account, you need to make an appointment with us by clicking here. You can also email your name and contact number to help@myeg.com.my (please put "1MID Account Creation" as your subject).
Who needs to create a 1MID account?
Only people who want to make highly sensitive transactions, such as vehicle ownership transfers, need to create a 1MID account. You don't need a 1MID account to use our general services, such as renewing road tax.
Who can create a 1MID account?
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