MAJLIS DAERAH KERIAN
What will happen if I fail to pay my Assessment Tax?
Outstanding Assessment Tax may result in late payment charges or enforcement actions by the respective Local Authority. Please settle your outstanding amount as soon as possible to avoid further action.
Can overdue assessment bills be paid through MYEG?
Yes. The outstanding amount together with the latest payment status can pay through MyEG based on the latest information displayed by the respective City Hall.
What information is required to search for an outstanding assessment?
To search for an outstanding assessment, you will need the Account Number and the Owner's ID Number (MyKad Number or Company Registration Number) details.
What is Assessment Tax?
Assessment Tax or other word, Gate Tax is a tax imposed in accordance with the Local Government Act 1976 (Act 171) on proportional holdings such as residential buildings, commercial buildings (shops, business complexes, offices, petrol stations), ...
What will happen if I do not pay my compound?
Failure to pay a compound within the specified period may result in additional enforcement actions by the respective Local Authority, including legal proceedings or other penalties in accordance with applicable regulations.
How long do I have to pay a compound?
The payment period depends on the issuing Local Authority (PBT). Please refer to the due date stated on the compound notice. Early payment may be eligible for a discounted rate if offered by the respective PBT.
Can multiple compounds be paid in a single transaction?
Yes. Multiple outstanding compounds can be selected and paid in a single transaction.
What should be done if a compound cannot be located?
Newly issued compounds may take up to 48 hours to be updated in the system and become available for checking and payment. If the compound cannot be located after 48 hours, further assistance can be obtained through Live Chat or by contacting ...
What information is required to search for an outstanding compound?
To search for an outstanding compound, you can use any one of the following: ID Number (MyKad Number or Company Registration Number), Vehicle Plate Number, or Notice Number
What type of Compound can be paid through MyEG?
The compounds that can be paid on MyEG are varied.
What is Compound?
It is a fine that can be paid without having to go through a court hearing. It is usually imposed when someone commits a specific offence, such as a traffic offence, parking offence, or breaching a local authority by-law.
Can I pay on behalf of someone else?
Yes. As long as you have the required information (such as the account number, vehicle registration number, notice number, or owner's identification details), you may make payment on behalf of another person.
What should I do if I entered incorrect information during payment?
Please contact MYEG Customer Support immediately via Live Chat or email with your transaction details for further assistance.
Can I cancel a payment after it has been completed?
No. Once a payment has been successfully processed, it cannot be cancelled.
How long does it take for a payment to be reflected by the respective City Hall?
Upon successful payment, the payment status should be reflected immediately in the respective City Hall's system.
What should be done if a successful payment is not reflected by the respective City Hall?
Further assistance can be obtained through Live Chat or you may email to help@myeg.com.my.
How can I get my receipt?
Guest Login After a successful payment, the receipt can be downloaded directly from the app or website. A copy of the receipt will also be sent to the email address provided. email/Mydigital ID login After a successful payment, the receipt can be ...
How can the status of a successful payment be verified?
Upon successful payment, the receipt can be downloaded. For payments made through “Continue as Guest”, a copy of the receipt will also be sent to the email address provided. For payment-related issues, assistance can be obtained through Live Chat or ...
Which payment methods are accepted for the City Hall Services?
The following payment channels are supported: 1. Malaysian Credit/Debit Cards 2. Internet/Online Banking
Where does the MyEG kiosk for City Hall Services located?
The MyEG kiosk for City Hall Service is located at respective PBT building lobby area.
Can I access MYEG City Hall Services using my mobile phone?
Yes. MYEG City Hall Services are accessible via the MYEG mobile application as well as through the MYEG website using a mobile web browser.
What are the Main Functions of PBT?
The responsibilities of Local Authorities (PBT) include: Licensing – Business licenses, hawker licenses, and advertising licenses. Development – Approval of building plans and development projects. Municipal Services – Public cleanliness, waste ...
What types of Local Authorities (PBT) in Malaysia
1. Dewan Bandaraya (City Hall) – For cities with city status. Example: Kuala Lumpur City Hall (DBKL) 2. Majlis Bandaraya (City Council) – For larger cities. Example: Shah Alam City Council (MBSA) 3. Majlis Perbandaran (Municipal Council) – For ...
Is a MyEG account required to access the City Hall Services?
No, You may click "Continue as Guest". However there will be limitation if you do not use MyEG Account.
What can be paid through the City Hall Services on MyEG?
The following services can be accessed through the City Hall Services on MyEG: 1. Check & Pay Compounds 2. Check & Pay Assessment
Are any charges imposed for the use of MYEG's City Hall Services?
No charges are imposed on users for the use of MYEG's City Hall Services, and no SST tax is applicable.
How can City Hall Services be accessed through MyEG?
Option 1: Login with MyEG Account 1. Visit MyEG website. 2. Click Login with MyEG Account. 3. Sign in using your email address and password. New user or previously used a username? Register here. Option 2: Login with MyDigital ID 1. Visit MyEG ...
What are City Hall Services by MyEG?
City Hall Services by MyEG provide access to selected services offered by local authorities (PBT), which are responsible for the administration and management of specific areas such as cities, towns, and districts. PBTs operate under the ...