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Can I renew the road tax for my classic car through MyEG?
For vehicles classified as classic cars, you are advised to visit a JPJ counter to inquire about a discount for road tax renewal
If I don’t have the MyJPJ app, can I use MyEG receipt?
Yes, the MyEG official receipt includes a barcode and displays the details of the road tax renewal.
Why is the logistics officer details not yet available?
The logistics officer details will only be available once the road tax is ready for delivery.
Can I change my contact number or delivery address?
Please reach out to us via live chat support, help@myeg.com.my or call 03-78018888
Can I change the delivery method?
1. Change from self-collection to delivery: Charges apply. 2. Change from delivery to self-collection: Delivery charges are non-refundable.
What should I do if my road tax fails to be delivered?
You need to check your email for a failed delivery notice from our MyDelivery Department. Alternatively, you may click here to rearrange delivery.
Why is biometric verification required?
Road tax is a controlled document issued by the Road Transport Department of Malaysia. As such, MyEG Logistics Officers will verify and record the details of the receipient receiving the road tax by performing a biometric verification of their MYKAD.
Who can receive the road tax?
Vehicle owners or vehicle owner's representative with readable MyKad or MyKad. Please note a biometric verification of the recipient is required.
Where can I check delivery status?
Click here to check your road tax delivery status.
How do I receive my road tax upon successful renewal transaction?
Upon successfully renewing your road tax, you will typically receive it based on the method you choose: 1. Delivery - Our logistics officer will deliver your road tax to your preferred address. 2. Collection a. Car: Only can be collected at MyEG HQ ...
How to share the digital road tax?
1. Open the MyJPJ app and log in to your account. 2.Tap in on profile 3.Tap on Motor Vehicle Licence 4.Select the vehicle for which you want to share the road tax. 5.Tap on the "Share LKM" button. 6.Tap on the + button 7.Key in IC no, start date and ...
How to access MyJPJ App?
1. Download the MyJPJ app from the Google Play Store, Apple App Store or Huawei AppGallery. 2. Open the app and tap on the "Register" button. 3. Enter your name, email address, and phone number. 4. Create a password and confirm it. 5. Tap on the ...
If I opt for the e-LKM (digital version only), can I later request MyEG to print a physical copy?
Once you have opted for e-LKM (digital version only), MyEG is unable to print the physical copy for your road tax. If you would like to print the road tax, you may visit any of the nearest Road Transport Department (JPJ) to print at a fee of RM50.
What is the cost for lamination? Does it include service tax@8% as well?
The lamination charge is RM1.00, plus an 8% service tax.
Does MyEG provide lamination service for the new physical road tax? Is it compulsory to laminate the road tax?
MyEG does provide lamination services for the new physical road tax (LKM) for both cars and motorcycles. However, lamination is not compulsory. The physical road tax is now issued as a paper document instead of the previous plastic disc. While it can ...
How does the new physical road tax look like?
The road tax provided comes in the form of a paper document instead of a plastic disc that is commonly sticked on the vehicle’s windscreen. It is similar to the motorcycle road tax and displayed as “Selain Motosikal”.
What is e-LKM?
e-LKM (Elektronik Lesen Kenderaan Motor) is the digital version of the road tax sticker. It serves as an electronic record of a vehicle's road tax status, which is stored and accessible via the MyJPJ App.
Can I check my transaction history?
Yes, you can check your previous transactions through the transaction history link on the road tax page. To access, please refer to the steps below:
What should I do if I receive a ‘STATUS MESSAGE’ while attempting to renew road tax on MyEG website?
Please refer table below for the list of common errors for clarification or instructions on the necessary actions. STATUS MESSAGE STATUS MESSAGE DEFINITION PEMBAHARUAN LKM DIBENARKAN 2 BULAN SEBELUM Road tax renewal is not possible because the ...
Can I renew road tax on behalf of someone else?
You may renew on behalf of someone else, however, please provide the car owner’s email address that is registered on MyJPJ app to complete the transaction.
Are road tax prices in Peninsular Malaysia similar to road tax prices in Sabah and Sarawak?
No, the road tax prices in Peninsular Malaysia are not similar to the road tax prices in Sabah and Sarawak. The road tax prices quoted on the MyEG website are based of Peninsular Malaysia rates.
What are the charges involved for Vehicle for Disabled Person (Kenderaan Orang Cacat – KOC) renewal?
The charges are as per below: 1. e-Service Fee 2. SST Charge for e-Service Fee @ 8% 3. Delivery Charge (if applicable) 4. SST Charge for Delivery @ 8% (if applicable) 5. Lamination Charge (if applicable) 6. SST Charge for Lamination @ 8% (if ...
What are the charges involved for road tax online renewal?
The charges are as per below: 1. Road tax Renewal Fee 2. e-Service Fee 3. SST Charge for e-Service Fee @ 8% 4. Delivery Charge (if applicable) 5. SST Charge for Delivery @ 8% (if applicable) 6. Lamination Charge (if applicable) 7. SST Charge for ...
Is there a penalty or adjustment fee for renewing the road tax after its expiry date?
There is no penalty or adjustment fee imposed; however, the renewal must be completed no later than 36 months from the current date.
What happens if I forget to renew my car insurance and road tax after 36 months prior to expiry date?
Please refer to the Road Transport Department (JPJ) for further assistance.
What are the requirements for renewing road tax online via MyEG?
1.Vehicle or owner has no blacklisted summons. 2. Vehicle has a valid insurance. To renew your car insurance click here. 3. Road tax expiry date is no later than 36 months from current date.
When can I renew my road tax?
You can renew your vehicle road tax as early as 2 months prior to the expiry.
What kind of vehicles can I renew with MyEG online road tax service?
1. Private Car 2. Private Motorcycle 3. Vehicle for Disabled Person (Kenderaan Orang Cacat - KOC)