Frequently Asked Questions | PAYMENT

PAYMENT
How can I confirm that the payment was successful?
Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.
What happens if the employer fails to make payment within the 30-day time frame?
The renewal application will be canceled (BATAL), and the employer needs to resubmit a new renewal application.
How much time does the employer have to make payment after receiving approval?
The employer has 30 days to make payment for the renewal from the approval date.
How can I pay for the foreign worker or foreign domestic helper(maid) foreign domestic helper renewal?
To make the payment, please click on the payment link sent to the registered email address. For example: The transaction is performed by personnel with the user ID abc1234, and the registered email address is abc1234@test.com. The link will be sent ...
What are the acceptable payment methods?
The acceptable payment method is online banking via the FPX payment gateway.

Frequently Asked Questions | PAYMENT | Knowledge Base