Foreign Worker Insurance
What should I do if I need help or have concerns?
For any assistance or inquiries, please contact the MYEG support team at imi@myeg.com.my.
What should I do if my foreign worker needs medical attention?
If your foreign worker requires medical attention, please bring them to any government hospital with the following documents: 1) Original Passport – This is needed to verify the worker's identity. 2) Copy of the Insurance Policy or SKHPPA Slip – This ...
What type of payment methods do you accept?
We accept various payment methods, including FPX, Credit/Debit Cards and Prepaid.
Can I cancel the insurance policy after purchase?
Yes, you may cancel the insurance policy after the purchase. To initiate the cancellation, please provide the following documents: 1) A copy of the insurance policy 2) A copy of the foreign worker’s passport/permit 3) Proof of repatriation (if the ...
Can I make changes to the insurance policy after making payment?
Once issued, the insurance policy details cannot be changed. However, you may contact MYEG’s support team at imi@myeg.com.my for further assistance.
What happens if my foreign worker does not have a valid insurance coverage
Without a valid insurance coverage, the foreign worker’s work permit renewal application may be rejected and the employer may face penalties for non-compliance.
Can I renew the insurance before my worker’s permit expires?
Yes, it is advisable to renew the insurance before the work permit expires to avoid any disruptions in the renewal process.
Can i purchase an insurance policy without an ITR number?
No, you are unable to purchase insurance without an ITR number. This number is required for the renewal foreign worker insurance in Malaysia. It is used to verify the worker's insurance status and ensure that they are covered as per the legal ...
What is an ITR number?
The Insurance Tracking Reference (ITR) number is required during the renewal process for the foreign worker's insurance in Malaysia. It ensures that the worker's insurance is properly documented and compliant with Malaysian regulations.
What are the details required for purchasing the insurance?
Employers need to provide the following details: 1) Foreign worker’s passport details 2) Foreign worker’s work permit details 3) Employer’s business registration number
How long does it take to receive the insurance policy?
Upon successful payment, your insurance policy will be issued within three (3) business days and sent to your registered email address. If you do not receive the policy within this timeframe, please reach out to the MYEG support team at ...
How many insurance companies could I choose from?
We currently offer foreign workers insurance renewal from 10 insurance companies.
How can I purchase Foreign Worker Renewal Insurance through MYEG?
You can purchase the insurance online through the MYEG website by following these steps: 1) Visit the MYEG website: https://www.myeg.com.my/ 2) Select ‘Foreign Worker Insurance’ 3) Enter the required details of your foreign workers 4) Choose the ...
Who is required to purchase this insurance?
All employers of foreign workers in Malaysia are required to purchase this insurance when renewing the work permits of their employees.
What is an Insurance Guarantee (IG)?
This guarantee is required by the Immigration Department from an Employer under Regulation 21 of the Immigration Regulations. It guarantees payment to the Director General of Immigration of Malaysia for a maximum aggregate sum equal to the value of ...
What does the Foreign Worker Hospitalisation and Surgical Scheme (SKHPPA) cover?
It covers hospitalisation and surgical charges incurred by the foreign worker in the event of hospital admission to a non-corporatised Government Hospital due to an accident or illness.
What is a Foreign Worker Renewal Insurance?
Foreign Worker Renewal Insurance is a mandatory insurance coverage required for the renewal of work permits for foreign workers in Malaysia. It ensures that employers comply with immigration and labor regulations while providing protection for their ...