I tried to renew my road tax but failed. An error message "No valid insurance record/Tiada rekod insurans yang sah" appeared. What should I do?

I tried to renew my road tax but failed. An error message "No valid insurance record/Tiada rekod insurans yang sah" appeared. What should I do?

Please reinstate the insurance coverage to the current road tax expiry date to renew your road tax.