What is online checkout process?

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• What are the fees and charges do I have to pay?

  A once-off RM30 Wakalah Fee will be charged and added to your first instalment payment amount, payable by you during online checkout process

• What happens next should I agree to accept the offer?

  Should you agree to proceed with this instalment plan, please simply reply to Direct Lending’s WhatsApp or inform MyAssist. A checkout link will be sent to your WhatsApp to complete the online checkout process (see next question for more information) ...

• Can I pay Kaffarah online through MyEG?

  Kaffarah online can be done through MYEG. Go to Myeg portal (myeg.com.my) and select Kaffarah

• What should I do if I encounter technical issues during the online renewal process?

  Please contact our customer service representative for further assistance. To chat with our customer service representative, please click here . Alternatively, you can email us at help@myeg.com.my or call us 03-78018888.

• How long does it take to receive the renewed licence after the online renewal process?

  MyKad and MyPR holders may access the e-LMM (digital licence) via the MyJPJ App within 24 to 48 hours after a successful CDL renewal.