What if I have attempted to retrieve my user ID or password but failed? When I try to register the account again, an error message appears in the email address column stating, 'Email is already registered.'

What if I have attempted to retrieve my user ID or password but failed? When I try to register the account again, an error message appears in the email address column stating, 'Email is already registered.'

It means the authorised company or employer personnel has an existing eService or 1MID account. To retrieve the user ID, please contact us at help@myeg.com.my or chat with our live agent here

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