What are the types of payment options available?

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• What are the types of accounts available on the MYEG website?

  There are two types of account available: a. eService b.1MID

• What are the acceptable payment methods?

  The acceptable payment method is online banking via the FPX payment gateway.

• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.

• How much time does the employer have to make payment after receiving approval?

  The employer has 30 days to make payment for the renewal from the approval date.

• How do I obtain a duplicate copy of the payment receipt?

  After each successful payment, the copy of receipt will be sent to the customer’s email.