What are the acceptable payment methods?

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• What are the types of payment options available?

  There are 3 types of payment options available for services offered on www.myeg.com.my : 1. Credit Card - AMEX, Visa, or Mastercard 2. Online Banking - Malaysian-based bank as per listed on FPX payment getaway 3. Prepaid Account - registered account ...

• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.

• How much time does the employer have to make payment after receiving approval?

  The employer has 30 days to make payment for the renewal from the approval date.

• How do I obtain a duplicate copy of the payment receipt?

  After each successful payment, the copy of receipt will be sent to the customer’s email.

• How can I identify that the rebate is displayed in the final payment summary?

  When renewing, opt for the MyJPJ App as a collection method. Then, the final payment amount will reflect a deduction for the rebate.