How to reset password on www.myeg.com.my?

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• I can't remember the username and password of my 1MID account. Do I need to create a new 1MID account?

  No, you don't have to create a new 1MID account. Just email help@myeg.com.my, we will help you recover your username and password.

• What if I received error and cannot check MYEG crif bizinsights information?

  Please contact MYEG's helpdesk during office hours (Monday - Friday) on 03-78018888, Live Chat or e-mail help@myeg.com.my.

• What if I received error and cannot check MyEG MYDATA-SSM information?

  Please contact MYEG's helpdesk during office hours on 03-78018888, Live Chat or e-mail help@myeg.com.my. You may also email us your SSM numbers to check your Company and Business profile.

• Can I get a refund if I make a mistake during the payment process at the MyEG public kiosk?

  Any refund request can only be made via our customer service agents. You can give us a call at 03-76648838 or drop Compare an email at support.compare@myeg.com.my for further assistance.

• What if I have attempted to retrieve my user ID or password but failed? When I try to register the account again, an error message appears in the email address column stating, 'Email is already registered.'

  It means the authorised company or employer personnel has an existing eService or 1MID account. To retrieve the user ID, please contact us at help@myeg.com.my or chat with our live agent here