The status of your summon will typically be updated within 1 to 3 working days after you make the payment. However, this may vary depending on the processing time of the authority. You may contact us at 03-7801 8888, Live chat support or ...
Yes, you will receive a receipt after payment. The details of the payment transaction will be printed on the receipt once you successfully complete your summons payment.
The permit renewal approval from Jabatan Imigresen Malaysia will be updated within 7 to 14 working days after the renewal application is submitted to the MYEG Portal.
Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.