How long does it take to receive the renewed license after the online renewal process?

Malaysians may access the e-LMM (digital licence) via the MYJPJ App within 24 to 48 hours after successful CDL renewal. 

Should you select the option for collection at the e-Service centre or delivery, the arrangement will be made once the CDL is printed.

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• How long does it take for the renewal to be APPROVED?

  The permit renewal approval from Jabatan Imigresen Malaysia will be updated within 7 to 14 working days after the renewal application is submitted to the MYEG Portal.

• What should I do if I encounter technical issues during the online renewal process?

  Please contact our customer service representative for further assistance. To chat with our customer service representative, please click here . Alternatively, you can email us at help@myeg.com.my or call us 03-78018888.

• How long does it take to verify an authorised company or employer personnel's account?

  The verification process takes at least three (3) business days, provided that all submission criteria are fulfilled.

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