How long does it take to receive the renewed licence after the online renewal process?

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• How long does it take to receive the insurance policy?

  Upon successful payment, your insurance policy will be issued instantly and sent to your registered email address. If you do not receive the policy, please contact the MYEG support team at help@myeg.com.my for further assistance.

• What type of Driving Licence can be renewed on MYEG website?

  You can only renew your Competent Driving Licence (CDL) for licence type B, B2 and D on MYEG website.

• What are the charges involved for road tax online renewal?

  The charges are as per below: 1. Road tax Renewal Fee 2. e-Service Fee 3. SST Charge for e-Service Fee @ 8% 4. Delivery Charge (if applicable) 5. SST Charge for Delivery @ 8% (if applicable) 6. Lamination Charge (if applicable) 7. SST Charge for ...

• What should I do if I encounter technical issues during the online renewal process?

  Please contact our customer service representative for further assistance. To chat with our customer service representative, please click here . Alternatively, you can email us at help@myeg.com.my or call us 03-78018888.

• Can I update my personal information during the renewal process?

  No, any changes regarding your personal information on the licence can only be done at JPJ counter.