How long does it take to receive the insurance policy?
Upon successful payment, your insurance policy will be issued within three (3) business days and sent to your registered email address. If you do not receive the policy within this timeframe, please reach out to the MYEG support team at
imi@myeg.com.my for further assistance.
Related Articles
Can I cancel the insurance policy after purchase?
Yes, you may cancel the insurance policy after the purchase. To initiate the cancellation, please provide the following documents: 1) A copy of the insurance policy 2) A copy of the foreign worker’s passport/permit 3) Proof of repatriation (if the ...
What is a Foreign Worker Renewal Insurance?
Foreign Worker Renewal Insurance is a mandatory insurance coverage required for the renewal of work permits for foreign workers in Malaysia. It ensures that employers comply with immigration and labor regulations while providing protection for their ...
Can I make changes to the insurance policy after making payment?
Once issued, the insurance policy details cannot be changed. However, you may contact MYEG’s support team at imi@myeg.com.my for further assistance.
How can I purchase Foreign Worker Renewal Insurance through MYEG?
You can purchase the insurance online through the MYEG website by following these steps: 1) Visit the MYEG website: https://www.myeg.com.my/ 2) Select ‘Foreign Worker Insurance’ 3) Enter the required details of your foreign workers 4) Choose the ...
Can i purchase an insurance policy without an ITR number?
No, you are unable to purchase insurance without an ITR number. This number is required for the renewal foreign worker insurance in Malaysia. It is used to verify the worker's insurance status and ensure that they are covered as per the legal ...