How long does it take for the renewal to be APPROVED?

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• How long does it take to receive the renewed licence after the online renewal process?

  Malaysians may access the e-LMM (digital licence) via the MYJPJ App within 24 to 48 hours after successful CDL renewal. Should you select the option for collection at the e-Service centre or delivery, the arrangement will be made once the CDL is ...

• How long does it take to verify an authorised company or employer personnel's account?

  The verification process takes at least three (3) business days, provided that all submission criteria are fulfilled.

• How long does it take for the summon status to be updated after I make a payment?

  The status of your summon will typically be updated within 1 to 3 working days after you make the payment. However, this may vary depending on the processing time of the authority. You may contact us at 03-7801 8888, Live chat support or ...

• How many working days will it take for the ePASS to be processed after payment is made?

  It will take 7 to 14 working days for the ePASS to be issued after payment is completed.

• Why was the renewal application REJECTED?

  The renewal application might be rejected due to incomplete documents or data mismatch, and this will be indicated in the notification of approval status email or employer may view the latest status by login into user account. If you do not receive ...