How long does it take for the renewal to be APPROVED?

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• How long does it take to receive the renewed licence after the online renewal process?

  Malaysians may access the e-LMM (digital licence) via the MYJPJ App within 24 to 48 hours after successful CDL renewal. Should you select the option for collection at the e-Service centre or delivery, the arrangement will be made once the CDL is ...

• What should the employer do after the renewal application is APPROVED?

  The employer needs to pay for the permit renewal. You can either use the link in the email or log in and choose the payment option in the transaction history.

• How long does it take to receive the insurance policy?

  Upon successful payment, your insurance policy will be issued within three (3) business days and sent to your registered email address. If you do not receive the policy within this timeframe, please reach out to the MYEG support team at ...

• How long does it take to verify an authorised company or employer personnel's account?

  The verification process takes at least three (3) business days, provided that all submission criteria are fulfilled.

• How long does it take for the summon status to be updated after I make a payment?

  The status of your summon will typically be updated within 1 to 3 working days after you make the payment. However, this may vary depending on the processing time of the authority. You may contact us at 03-7801 8888, Live chat support or ...