How do I know if my transaction is successful?

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• How do I receive my road tax upon successful renewal transaction?

  Upon successfully renewing your road tax, you will typically receive it based on the method you choose: 1. Delivery - Our logistics officer will deliver your road tax to your preferred address. 2. Collection a. Car: Only can be collected at MyEG HQ ...

• How do I know that the account is successfully verified?

  The authorised company or employer personnel will receive an email confirming the successful verification and granting access to the foreign worker (PLKS) permit renewal using the registered account.

• Can I check my transaction history?

  Yes, you can check your previous transactions through the transaction history link on the road tax page. To access, please refer to the steps below:

• How can I confirm that the payment was successful?

  Please click the link received via the registered email again. If the payment is successful, a receipt will appear. If you still encounter errors, please contact us at 03-78018888 or email help@myeg.com.my.

• How many company searches can I do in one transaction?

  You can only do one company search per transaction. If you have multiple companies to search, please repeat the process.