From which source do these summon information come from?

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• MyEG shows “No summon record” for my Malaysia-registered vehicle. What does this mean?

  If your summon records are not visible on MYEG, you will need to check directly with Road Transport Department (JPJ). You can either visit their office branch or access their website to check for your summons.

• Does the endower need to declare the source of the funds they want to waqf?

  The endower does not need to disclose the source of the funds they wish to waqf.

• Can I update my personal information during the renewal process?

  No, any changes regarding your personal information on the licence can only be done at JPJ counter.

• How long does it take for the summon status to be updated after I make a payment?

  The status of your summon will typically be updated within 1 to 3 working days after you make the payment. However, this may vary depending on the processing time of the authority. You may contact us at 03-7801 8888, Live chat support or ...

• What security measures are in place to protect my personal information when I perform a transaction at MyEG's public kiosks?

  Your personal information will be reset automatically after two minutes of inactivity.