Can I update my personal information during the renewal process?

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• What security measures are in place to protect my personal information when I perform a transaction at MyEG's public kiosks?

  Your personal information will be reset automatically after two minutes of inactivity.

• How long does it take to receive the renewed licence after the online renewal process?

  Malaysians may access the e-LMM (digital licence) via the MYJPJ App within 24 to 48 hours after successful CDL renewal. Should you select the option for collection at the e-Service centre or delivery, the arrangement will be made once the CDL is ...

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• What should I do if I encounter technical issues during the online renewal process?

  Please contact our customer service representative for further assistance. To chat with our customer service representative, please click here . Alternatively, you can email us at help@myeg.com.my or call us 03-78018888.