Can I update my personal information during the renewal process?

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• What security measures are in place to protect my personal information when I perform a transaction at MyEG's public kiosks?

  Your personal information will be reset automatically after two minutes of inactivity.

• How long does it take to receive the renewed licence after the online renewal process?

  Malaysians may access the e-LMM (digital licence) via the MYJPJ App within 24 to 48 hours after successful CDL renewal. Should you select the option for collection at the e-Service centre or delivery, the arrangement will be made once the CDL is ...

• What is a Foreign Worker Renewal Insurance?

  Foreign Worker Renewal Insurance is a mandatory insurance coverage required for the renewal of work permits for foreign workers in Malaysia. It ensures that employers comply with immigration and labor regulations while providing protection for their ...

• What should I do if I encounter technical issues during the online renewal process?

  Please contact our customer service representative for further assistance. To chat with our customer service representative, please click here . Alternatively, you can email us at help@myeg.com.my or call us 03-78018888.

• From which source do these summon information come from?

  All the information on the website is directly sourced from the database of Jabatan Pengangkutan Jalan Malaysia.