Can I make changes to the insurance policy after making payment?

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• How long does it take to receive the insurance policy?

  Upon successful payment, your insurance policy will be issued instantly and sent to your registered email address. If you do not receive the policy, please contact the MYEG support team at help@myeg.com.my for further assistance.

• Can I cancel the insurance policy after purchase?

  Yes, you may cancel the insurance policy after the purchase. To initiate the cancellation, please provide the following documents: 1) A copy of the insurance policy 2) A copy of the foreign worker’s passport/permit 3) Proof of repatriation (if the ...

• How can I purchase Foreign Worker Renewal Insurance through MYEG?

  You can purchase the insurance online through the MYEG website by following these steps: 1) Visit the MYEG website: https://www.myeg.com.my/ 2) Select ‘Foreign Worker Insurance’ 3) Enter the required details of your foreign workers 4) Choose the ...

• If I perform a transaction a Guest, am I able to select Prepaid Account as the payment method?

  No. Prepaid account payment option is only available if you have a registered an account with MyEG.

• What is a Foreign Worker Renewal Insurance?

  Foreign Worker Renewal Insurance is a mandatory insurance coverage required for the renewal of work permits for foreign workers in Malaysia. It ensures that employers comply with immigration and labor regulations while providing protection for their ...