Can I change my contact number or delivery address?

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• How do I change the email address or contact number for an account that has been verified?

  Please email an official letter with the company letterhead, indicating the Change of Information and user Identification Card (IC), signed by the company director, to dataprocessing@myeg.com.my.

• Can I change the delivery method?

  1. Change from self-collection to delivery: Charges apply. 2. Change from delivery to self-collection: Delivery charges are non-refundable.

• Any delivery selection for this service?

  There will be no delivery service for Company Profile Number search as the data contained in the document is bound to the PDPA act. Please treat the information as Personal & Confidential.

• Any delivery selection for this service?

  There will be no delivery service for Company Profile Number search as the data contained in the document is bound to the PDPA act. Please treat the information as Personal & Confidential.

• The NRIC number on my eService account profile is incorrect, how?

  You may only edit your NRIC number once after creating an account. Shall you still require a correction after the change, please use your email address registered with MYEG to send the following details to help@myeg.com.my: 1. Registered user ID 2. ...