Can ePASS be used for any official matters, such as bank or medical claims?

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• Can ePASS be used for travelling outside Malaysia?

  There is no issue with traveling using ePASS; however, the employer may refer to Jabatan Imigresen Malaysia for further assistance.

• Can the profit from bank interest be used for Waqf?

  The money obtained from the interest rate of conventional banks is classified as Non-Shariah-Compliant Funds, and it must be endowed according to the decision of the Special Federal Territories Sharia Legal Consultative Committee Meeting No. 2/2023

• What should the employer do if they did not receive an email to download ePASS?

  The employer can log in to the account used for renewal and click on the transaction history to download the ePASS. If the employer requires further assistance, please contact MYEG customer service at 03-78018888 or email imi@myeg.com.my or ...

• What is ePASS?

  ePASS is an electronic pass introduced to replace the physical permit for foreign workers and foreign domestic helpers(maid) in the passport.

• Is the authorised company or employer personnel allowed to receive ePASS?

  Yes, the appointed authorised company or employer personnel are allowed to receive ePASS.